Thank you for shopping with Blaque Cigar Lounge. Due to the nature of our products, all sales are final.
We do not accept returns or exchanges on any products sold in-store or online. Please make your selections carefully and contact us prior to purchasing if you have any questions about a product.
We do not offer refunds. All purchases are considered final sale, including but not limited to cigars, accessories, apparel, and digital gift cards.
If your order arrives damaged or you receive the wrong item, please notify us within 48 hours of delivery by emailing us at [Insert Email Address]. We will review your request and offer a resolution at our discretion, which may include a store credit or replacement if appropriate.
Once your order has been shipped, we are not responsible for delays, lost packages, or damage caused by the shipping carrier. Please contact the carrier directly with tracking issues.
If you have any questions about your order or this policy, please contact us at:
BLAQUE CIGAR LOUNGE
4206 Northwest Oakwood Avenue, Suite 100
Huntsville, Alabama 35810-4054
United States
